Visit our homepage, select your trip type (One Way, Local, Round Trip, or Special
Package), enter your pickup and drop locations, choose your travel date & time, pick a
car category, and confirm your booking. You can also book through our mobile app
available on Play Store and App Store.
What types of trips can I book?>
OneWay offers four types of trips: One Way (city-to-city), Local (hourly packages
within a city), Round Trip (outstation with return), and Special Packages (airport
transfers, weekend getaways). Each type has different pricing and features.
Can I choose the type of car I want?>
Yes! After entering your trip details, you'll see available car categories like
Hatchback, Sedan, Sedan XL, SUV, and SUV XL. Each shows capacity, luggage space, and
pricing so you can pick the best fit.
Is my cab guaranteed after booking?>
Yes, once your booking is confirmed and payment is made, your cab is guaranteed. We
assign a driver and car well before your pickup time. You'll receive driver details
via SMS and in-app notification.
How will I know my driver details?>
Driver details including name, phone number, and car registration are shared via SMS
and WhatsApp approximately 30-60 minutes before your scheduled pickup time. You can
also check in "My Bookings" section.
Can I book a cab for someone else?>
Absolutely! During booking, you can add an alternate mobile number for the actual
traveler. The driver details and trip updates will be sent to both numbers.
How far in advance should I book?>
You can book as early as 30 days in advance or as close as 20 minutes before your
desired pickup time. We recommend booking at least a few hours ahead for the best
availability.
Which cities does OneWay operate in?>
OneWay operates across 100+ cities in India including Mumbai, Delhi, Bangalore,
Chennai, Hyderabad, Ahmedabad, Pune, Vadodara, Surat, and many more. Check our routes
page for the complete list.
How is the fare calculated?>
Our fares are all-inclusive fixed prices based on your route. The displayed fare
includes tolls, driver allowance, GST, airport entry charges, and even night charges.
What you see is what you pay — no hidden charges.
What payment methods are accepted?>
We accept UPI, credit/debit cards, net banking, and wallet payments through our secure
PayU payment gateway. You can also pay partially online and the rest to the driver.
What is the difference between Saver and Flexi fares?>
Saver fare requires a higher advance payment but offers a lower total fare. Flexi fare
has a lower advance payment but slightly higher total. Choose Saver for maximum
savings or Flexi for flexibility.
Can I use a coupon code?>
Yes! On the booking summary page, you'll find a coupon section where you can enter a
code or select from available coupons. Corporate users with CEDP verification get
automatic discounts.
Is there a cancellation fee?>
Cancellation charges depend on when you cancel. Free cancellation is available up to a
certain time before pickup. After that, a partial fee applies. Check the cancellation
policy on your booking details page.
How do I cancel my booking?>
Go to "My Bookings" in your profile, find the booking you want to cancel, and click
the cancel button. You'll see the applicable cancellation charges before confirming.
When will I get my refund?>
Refunds for cancelled bookings are processed within 5-7 business days to your original
payment method. Wallet refunds are instant. You'll receive an SMS/email confirmation
when the refund is initiated.
Can I modify my booking instead of cancelling?>
Currently, booking modifications (date/time change) require cancelling and rebooking.
We're working on adding direct modification support. Contact our support team if you
need urgent help.
What is the CEDP program?>
CEDP (Corporate Employee Discount Program) offers exclusive discounts to employees of
our partner companies. Verify your corporate email to unlock automatic discounts on
all intercity rides.
How do I verify my corporate email?>
Go to your Profile > CEDP, enter your corporate email address, and we'll send a
verification code. Once verified, you'll automatically get a discount coupon for all
future bookings.
What discount do I get with CEDP?>
Discounts vary by partner tier — Silver, Gold, or Platinum. You'll see your specific
discount percentage and coupon code after verifying your corporate email. The discount
applies to all intercity rides.
✨ Still have a question?
Our support team is available 24/7 to help you with anything.
Get instant responses — talk to a real person, not a chatbot.
Our wide network of company-owned cabs and verified partners ensures instant availability and consistent service quality across major routes.
02
Friendly Drivers, Comfortable Rides
Courteous, well-trained chauffeurs prioritize your comfort and safety for a pleasant travel experience every single trip.
03
Verified Chauffeurs, Zero Surprises
Background-checked drivers with professional training and regular evaluations — reliability you can count on.
04
Affordable & Transparent Fares
Fixed upfront pricing with no hidden charges or surge pricing. Enjoy peace of mind on every airport and outstation transfer.
Our Valuable Customer Feedback
Grace & Glamour
★★★★★
We booked cab for Ahmedabad to vadodra. It was quite good experience. The cab was clean . Driver was humble and with excellent driving skills. Booking executive support us very nicely. They did quick response and quick change as per our requirements..
Thank u bookoneway.
Mitesh Golwala
★★★★★
I was initially unsure about booking with Bookoneway for the first time, as I had some concerns about online reservations and service reliability. To my pleasant surprise, the cab arrived right on time at my pickup location. The driver was extremely polite and friendly, making sure our journey was comfortable, especially since we were traveling with small children.
I had worried whether we would reach our destination on schedule, but the driver’s professionalism ensured a smooth ride without any delays or car-related issues. We arrived exactly on time, and the entire experience was seamless.
I’m happy to share my positive experience and will definitely recommend Bookoneway to my friends and family for their travel needs.
Rakesh Patel
★★★★★
Amazing service. Very prompt. I contacted via what’s app for airport drop off on the same evening and received prompt reply immediately. Got the best price quote and as soon as I confirmed, they provided confirmation and driver and car details. Driver contacted immediately came perfectly on time to pick us up. Car is nice and clean and driver had carrier on the car so very easy and helped to put the bags on the car. Very gentleman, professional and drove us to airport on time. Very happy with the service and highly recommended. Thanks for your service and I will contact you again and again to get your services.
Ashish Rathi
★★★★★
Excellent service, trained driver, cab is in very good condition, neat and clean. Cab driver is very much co-operative. Communication from staff is very clear with positive approach. Cab details provided very well in advance also Cab reached at pick up point in time without any follow up to anyone. Over all experience is very Excellent. Base on my experience I will prefer to book my future trips with Bookoneway and also refer to my family and friends.
Thanks.
Aditya Raval
★★★★★
Driver was punctual and professional. We were traveling with cats. He was very accommodative and helping of the cats.
Areas We Serve in Vadodara
We provide taxi services across all major pickup localities in Vadodara.
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